United Physicians Network
Our mission is to provide quality healthcare for the patients we serve.
About Us
We provide high-quality services to patients, providers, and partners.
Our entire network of providers provide covered services to members enrolled in specific Health Plan products.
We strive to continuously improve the quality of care and service delivered to our members.
Provider Resources
Providers can find essential information on the administrative components of United Physicians Network operations on the Provider Resources menu. Additionally, Providers may contact Neue Health, UPN's Value Services Organization (VSO) at: 1-888-293-6383
NeueHealth is UPN's trusted partner and VSO, and will be providing support and enablement for claims, credentialing, utilization management, financial services and related operations for UPN
Primary Care
UPN has contracted with participating physicians in the Central Valley. Patients can benefit from the fact that Primary Care Physicians (PCPs) have access to the UPN network.
Urgent Care
Our members may access contracted ancillary providers with a physician referral without prior authorization for urgent care centers.
Contracted Health Plans
Value Services Organization (VSO)
Utilization Review: Affirmative Statement Regarding Impartiality and Incentives
United Physicians Network affirms utilization review practitioners are ensured independence and impartiality in making referral decisions which do not influence:
- Hiring
- Compensation
- Termination
- Promotion
- Any other similar matters
All utilization decisions regarding coverage and/or services must be based upon appropriateness of care and services and the existence of coverage. Financial rewards or incentives must not influence any utilization decisions. To assure that the risks of underutilization are considered, no rewards or incentives can be issued that will discourage appropriate care and services to the members. In addition, United Physicians Network does not reward practitioners, providers, or employees for issuing denials of coverage or service. All denials must be strictly based on insufficient medical appropriateness or not a covered benefit.